301-600-1029 301-600-0312 (urgent non-business hours) TTY: 800-735-2258 Fax: 301-600-3111 Water/sewer bills are due upon receipt. Who do I contact for billing questions? Accessibility; Contact Us; Photo Credits /QuickLinks.aspx. NOTICE: Thank you to everyone who has expressed interest in volunteering with Frederick County Public Schools. If you plan on going to this page in the future, you can add the link above to your Internet Favorites / Bookmarks You must be a member of the Remote Desktop security group to log on remotely. The Division provides for the planning, engineering, construction, maintenance, regulatory monitoring and operations of the County’s water supply, wastewater disposal and solid waste pollution control infrastructure. Employment. Can I get the bill put in the tenant’s name? If you do not see any color in the bowl, check the tank of the toilet to verify the coloring is still in the tank. Frederick County Government; Maryland State Government; Maryland Elected Officials /QuickLinks.aspx. Yes, this is called an out-of-sequence meter read and there is a $35 fee for this service. There are many reasons why your water consumption could increase. Do you accept water/sewer payments online? How can I check my account balance? When a property is bought/sold, the settlement company handling the property transfer is responsible for notifying our office. The Frederick County Health Department Lead and Asthma Program staff can be reached at 301-600-3326 or by e-mail at leadasthma@frederickcountymd.gov. If you do not receive your bill or past due notice, please contact the Billing Office at 301-600-2354. There is a $50 fee for this test. - Increase your productivity, customize your experience, and engage in information you care about. » Mail: Register of Wills, 100 West Patrick Street, Frederick, Maryland 21701. Water leaks on the house side of the meter vault are the responsibility of the homeowner. Additional Information on can be found on the Department of Water Purification and Distribution page . Were you watering your lawn this summer or do you have additional people living in your home? You may call us at 301-600-2354. Do you have a toilet leaking?We would first recommend doing a dye test on your toilet(s). The consumption is billed on a tiered schedule (i.e., the first 8,000 gallons are billed at a certain rate, the next 8,000 gallons or portion thereof are billed at a different rate, etc.). Ready to Serve Fees are fixed charges that cover a portion of the County’s cost for maintaining the treatment and delivery systems and administrative functions. Frederick, MD 21702 Business Hours: 8am-4pm PLEASE NOTE: During the COVID-19 Pandemic, the Health Department is not open to the general public without an appointment. The situation is evolving. • Clean and disinfect frequently touched objects and surfaces. You may also contact one of the following outside sources for financial assistance: St Vincent de Paul Society – 301-662-4676; located at 112 E. Second Street, Frederick, MD 21701. - Increase your productivity, customize your experience, and engage in information you care about. You can set up automatic payment by registering your water/sewer account on our website at https://frederickcountymd.munisselfservice.com and following the steps to “Set Up Automatic Payment”. All meter readings and billings are completed on a quarterly basis, on staggered cycles, based on the property’s geographic area. Payments. Community Promotion Grants ... CommUNITY 2030. Democrat Jim Carpenter, left, and Republican Natalie Abbas talk as they wait to watch the inauguration of President Joe Biden at Carpenter's apartment in Frederick, Md., on … If the bill is not paid in full within 30 days, a 1% monthly interest charge will accrue and a late notice will be sent to the mailing address or email on file for the property. I am a Frederick County Water and/or Sewer customer. If the date of settlement changes, the settlement company must contact our office to avoid incorrect owner/account information and additional fees. Early Childhood Grants, Programming and Initiatives in Maryland During COVID-19 State of Emergency; Contact information. After the final bill is paid, the deed can be recorded and a water/sewer account will be established in your name. FrederickCountyROW@registers.maryland.gov Thank you for your patience … I am selling my property. You will receive a letter in the mail from us detailing the amount of the payment and additional fees. Yes, you can call the Billing Office to change the mailing address for your water/sewer bill. Please note that we do not accept post mark dates. It is your responsibility to ensure payment is posted to your account on time. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.•Avoid touching your eyes, nose, and mouth with unwashed hands.•Avoid close contact with people who are sick.•Stay home when you are sick.•Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Archived Public Hearing - Wednesday, May 3, 2017, 1:30 p.m. (Agenda) Public Hearing (Video)Public Hearing - Tuesday, October 4, 2016, 1:30 pm (Agenda)Public Hearing (Video)Public Hearing - Thursday, March 12, 2015, 1:30 pm (Agenda)Public Hearing (Video). For Outlook Web Access, go to https://webmail.frederickcountymd.gov When logging in, Type NT1\ before your user name as shown in the screenshot below. Due Date: All charges are due within 30 days of the bill dates. Helpful Links. The office is closed for all County holidays. Please visit our website at www.frederickcountymd.gov/wspaybill to view all payment options and instructions. Update your account email address so you never miss a notice. The owner’s name always remains on the account, even if he/she has set up Third Party (or tenant) billing. Disconnections begin as early as 7:00 am on the scheduled disconnection date. Clover Hill Inflow and Infiltration Project, Website User Policies, Terms & Conditions. In the 2014 Maryland Gubernatorial race Republican Larry Hogan won Frederick County strongly with 63 percent of … Create an Account - Increase your productivity, customize your experience, and engage in information you care about.. Sign In Create an Account - Increase your productivity, customize your experience, and engage in information you care about. For more information about leaks, please refer to “Locating & Correcting Water Leaks in Your Home”. Yes, online payments can be made by accessing the Frederick County Citizens Self Service website at https://frederickcountymd.munisselfservice.com. The Water/Sewer Billing Office is open Monday through Friday, 8:00 am to 4:00 pm and is located at 4520 Metropolitan Ct., Frederick, MD 21704. Your browser's ability to accept cookies from this domain has been turned off. My water/sewer bill is high. Can I receive my bill electronically instead of receiving a paper copy? Do you accept water/sewer payments by phone? I am renting out my property. We are not responsible for mail not received by the post office. Telephone Directory. Frederick County Senior Services Division in cooperation with Freder... ick County Health Department will host a virtual workshop to give older adults, their family and friends step-by-step guidance to the online registration process for Covid-19 vaccine appointments. As the deeded owner of the property, you must always receive the water/sewer bill because water/sewer bills are liens against the property and outstanding water/sewer balances as of Dec 31st of each year will cause the property to be eligible for inclusion in the County’s Annual Tax Sale proceedings. I am moving. Section 25.2.2: Section 25.2.2 of the Frederick City Code provides for additional charges to restore service suspended for failure to pay. Maps & APPS. General Information: Please call 410-768- 7000 (or 1-800-492-4575 TTY for the Hearing Impaired) or email us at mvacs@mdot.state.md.us. If ignored, your usage and bill can increase significantly in the following months. Payments can also be made on-line at https://frederickcountymd.munisselfservice.com. You can call the Billing Office at 301-600-2354 during normal business hours and a Billing Specialist can access your account balance information. Billable sewer charges consist of a fixed amount based on your total quarterly water consumption plus a fixed Ready to Serve Fee. Can I get a meter read before the new tenants move in? Frederick, MD 21701; General Inquiries: 301-600-1380 (8:00 AM - 4:30 PM) DPW Switchboard: 301-600-1160 (24 Hours) Government Links. MUNIS Self Services. Join our newsletter too for the latest programs and book recommendations. We look to reopen our volunteer program as … Learn about what positions are currently available and how you can apply to be part of making a difference in Frederick County. This story map was created with the Story Map Shortlist application in ArcGIS Online. Frederick, MD 21702 Business Hours: 8am-4pm PLEASE NOTE: During the COVID-19 Pandemic, the Health Department is not open to the general public without an appointment. Website User Policies, Terms & Conditions. How do I get service established in my name? Do not use red food coloring as it can stain. You can call the Billing Office at 301-600-2354 prior to your bill due date to inquire about a payment plan. Leaking toilets do not flood your home because they drain into the sewer lines. Please use the envelope and bill stub provided with your bill, or as an alternative, mail bill payments to: Frederick County DWSU, 4520 Metropolitan Court, Frederick, MD 21704. Failure to pay this bill within 60 days of the bill date may result in a discontinuance of service. The Billing Office is open from 8:00 am - 4:00 pm, Monday through Friday. Please contact our office for more information about this adjustment. What can I do? The office is closed for all County holidays. You may also email us at WaterSewerBilling@FrederickCountyMD.gov and we will respond within one business day. The Frederick County Divorce Records Search (Maryland) links below open in a new window and take you to third party websites that provide access to Frederick County public records. Unpaid water and sewer charges are a tax lien against the property and are also subject to the Annual Tax Sale. Please contact the Billing Office at 301-600-2354 for the next available read date. DUSWM does not offer account adjustments for leaks found inside the home. Is there a fee for dishonored checks, credit chargebacks or unsatisfied electronic debits? However, with so many of our staff currently teleworking, we may not be able to answer your call immediately. Where can I mail my water/sewer bill payment? They will receive copies of past due notices to forewarn them of the possibility that the water is scheduled for disconnection due to non-payment or the inclusion of the property in the County’s Annual Tax Sale proceedings. COLLEGE PARK, Md. If you would like to set up tenant billing, please mail the completed form, along with the $20 set up fee, to: Frederick County DWSU, 4520 Metropolitan Court, Frederick, MD 21704. Frederick Health Village (Behind the Walmart on Monocacy Blvd) 1 Frederick Health Way Frederick, MD 21701 Call our office at 301-600-2354 if you would like to schedule a service line leak check. Please contact the Billing Office at 301-600-2354 to discuss the actions needed to have your service restored. We offer several ways to make payment, including EFT, check/cash in-person, or credit card online or over the phone. View a listing of our departments. Depending on the date you moved into your property, as well as our meter reading schedule, your first bill may contain pro-rated charges for the portion of the initial three month billing period. We offer a one-time adjustment following the service line leak repair. If you have questions about the Frederick County Government hiring process or the status of your application, please contact our Recruitment Department at 301-600-1070 Option 1. 2. On-line payments are posted to the account the next business day. If you cannot find assistance, please call 301-600-7900 for English or 301-600-7905 for Spanish to schedule your appointment by phone. You will then receive your quarterly bill and any late notices via e-mail. What should I do if my water service has been disconnected? Coronavirus Disease Resources; Food Resources; Warming Center Information. FCPL correspondence is now paperless! Therefore, if a tenant defaults on the water/sewer bill for a particular address, the responsibility falls to the owner of that property. You can have a leaking toilet and not hear it. Water service to the property is eligible for disconnection if the account is not paid in full within 60 days from the original bill date. The Water/Sewer Billing Office is open Monday through Friday, 8:00 am to 4:00 pm and is located at 4520 Metropolitan Ct., Frederick, MD 21704. Locating & Correcting Water Leaks in Your Home”. All correspondence regarding your water/sewer account can be mailed to Frederick County DWSU, 4520 Metropolitan Court, Frederick, MD 21704 or e-mailed to WaterSewerBilling@FrederickCountyMD.gov. For more information, we recommend you visit these web pages for the latest updates: Current There are no public hearings currently scheduled for the Division of Water and Sewer Utilities. Who should I contact? Scott Key Center - How Does it all work? http://mde.maryland.gov/programs/Water/BayRestorationFund/Pages/Index.aspx. Can I set up automatic payments from my bank account? My water and sewer bill includes a Bay Restoration Fee. Requests for creating a final bill for the seller must be in writing using the Property Transfer Request Form. If someone you know cannot complete the Frederick County COVID-19 Vaccine Interest Form themselves, please help them complete it and help to make an appointment when they are contacted. We cannot accept e-check payments over the phone. Create an Account - Increase your productivity, customize your experience, and engage in information you care about.. Sign In Out of concern for the health and safety of Frederick County citizens, the Frederick County Senior Services Division, including senior centers, is closed to visitors. Please choose from the options below based on the applications you currently wish to access. Do you accept water/sewer payments after business hours? 101 N Court Street ; Frederick, MD 21701; General Inquiries: 301-600-1380 (8:00 AM - 4:30 PM) DPW Switchboard: 301-600-1160 (24 Hours) Quick Links. FrederickCountyROW@registers.maryland.gov » Drop Box Located Behind the Courthouse during normal business hours. 301-600-1029 301-600-0312 (urgent non-business hours) TTY: 800-735-2258 Fax: 301-600-3111 Help others by sharing new links and reporting broken links. Despite its conservative reputation, Frederick County voted in favor of Maryland Question 6, which legalized same-sex marriage in Maryland. How can I get my name taken off the water/sewer account? There is a $20 set up fee for this service and a $5 quarterly fee that will be included on each bill. Payment for this balance will need to be submitted to us with certified funds (cash, cashier’s check or money order). If the bill is not paid in full within 30 days, a 1% monthly interest charge will accrue and a past due notice will be sent to the mailing address or email on file for the property. ... Frederick, MD 21701. Here are some details for COVID-19 testing in Frederick County. When a property is bought/sold, the settlement company handling the property transfer is responsible for notifying our office. I am buying a property that is on Frederick County water and/or sewer. My current tenants are moving out. These responsibilities and activities are distributed among five (5) departments and one (1) support office within the Division. Yes, we can automatically deduct your quarterly water/sewer bill payment from either your checking or savings account. Why does my landlord get copies of my bill and late notices? Can I change the mailing address for my water/sewer bill? Yes, there is a Night Drop Box for after-hours payments located in the drive-through lane near the cashier window at the Division of Water and Sewer Utilities building located at 4520 Metropolitan Court, Frederick, MD 21704. This quarterly charge appears on each bill for both water and sewer and does not vary with consumption. The Citizen Access Portal allows the public to view and pay their Utility Bills and to view information and pay fees assessed on Building Permits, Planning and Engineering Projects and Licenses. Payments received (at City Hall) after the due date are subject to a 1% penalty per month. Frederick County collects the Bay Restoration Fee from all residential and commercial water and wastewater customers and from improved properties served by on-site septic systems and wells. Health officials encourage the following everyday actions to help prevent the spread of respiratory viruses, including:• Wash your hands often with soap and water for at least 20 seconds. Or, you can complete a Recurring Electronic Funds Transfer Form. Yes, a fee will be assessed if a check is not honored, if your bank does not satisfy an electronic debit or if a credit card payment is not properly authorized. Editors frequently monitor and verify these resources on a routine basis. By Phone – To make a credit/debit card payment, please call 301-600-2182 Monday-Friday 8:00am-4:00pm, excluding holidays. Frederick, MD 21702 Business Hours: 8am-4pm PLEASE NOTE: During the COVID-19 Pandemic, the Health Department is not open to the general public without an appointment. The funds are used to upgrade Maryland’s wastewater treatment plants and septic tanks in critical areas, and to establish cover crops to reduce nitrogen and phosphorus from going into the Chesapeake Bay. You can call the Billing Office at 301-600-2354 to request free dye packets be sent to you or you can use blue or green food coloring to test your toilet(s). Residential water/sewer customers are charged $5.00 per month, or $15.00 quarterly, on their water/sewer bills. Frederick County Government; Maryland State Government; Maryland Elected Officials /QuickLinks.aspx. Where do I mail correspondence regarding water/sewer accounts? You can, however, set up for your tenant or another bill payer to receive a copy of the bill in their name by completing a Third Party Authorization Form. I cannot find my water/sewer bill. What are the business hours for the Water/Sewer Billing Office? 301-600-1029 301-600-0312 (urgent non-business hours) TTY: 800-735-2258 Fax: 301-600-3111 If the date of settlement changes, the settlement company must contact our office to avoid incorrect owner/account information and additional fees. Location, contact, and scheduling information for many of the COVID-19 test sites in Maryland can be found at COVIDtest.Maryland.gov. FREDERICK COUNTY, MARYLAND. Public Meetings. Alert Frederick County. The County probably was named after Frederick Calvert (1731-1771), sixth and last Lord Baltimore, who was the Proprietor of Maryland from 1751 until his death in 1771 at … Yes, simply call the Billing Office at 301-600-2354 to add a phone number and/or e-mail address to your account. Billable water charges consist of the amount based on your quarterly water consumption (the amount of water that passed through the meter since the last meter reading) plus a fixed Ready to Serve Fee. If you only have wastewater (sewer) service through Frederick County, you are charged a fixed flat rate wastewater charge per quarter. How long do I have to pay my water/sewer bill before I am disconnected for non-payment? Requests for a final bill must be in writing using the Property Transfer Request Form. Yes, simply call the Billing Office at 301-600-2354 and a representative can take your credit/debit card information over the phone. How does Frederick County bill water and sewer charges? Additional Resources. There is no fee for this service. Simply drop the dye tablets (or if they were crushed during mailing, just pour the powder out) or put a few drops of the food coloring into the tank of your toilet(s) and wait 15 minutes. If you are not part of this security group, please have your manager submit approval via e-mail to IITHelpdesk@FrederickCountyMD.gov or via an Employee Logon Request form faxed to IIT at x12367. The following online payment services are available: Treasury Services. We would ask that you leave a message and we will return your call as soon as possible. A Late Payment Penalty will also be added to the account. I can’t afford to pay my bill by the due date. Customer Complaints: If you have any complaints or customer service problems with the Frederick office please contact Paul Taylor , District Manager, at 410-768-7000 (or 1-800-492-4575 TTY for the Hearing Impaired). COUNTY EXECUTIVE Elected by Voters to 4-year term: Jan H. Gardner (D), County Executive, 2022 Winchester Hall, 12 East Church St., Frederick, MD 21701 - 5447 (301) 600-1100; (301) 600-9000 (general information); fax: (301) 600-1050 Accessibility; Contact Us; Photo Credits (AP) — A Latina immigrant who said her detention during a traffic stop fit a pattern of racially discriminatory policing in a Maryland county has reached a … If you would rather pay your utility bill over the phone please call 866-666-5556. Well and septic customers are charged $60.00 per year and the fee appears on their property. Water/sewer accounts are liens against the property in Frederick County. You will then receive additional notifications if we do not receive your payment. Frederick, MD 21701; General Inquiries: 301-600-1380 (8:00 AM - 4:30 PM) DPW Switchboard: 301-600-1160 (24 Hours) Quick Links. Curbside Testing at Frederick Health Hospital. Water/sewer bills are due upon receipt. Customer service has always been our priority and we take pride in personally answering each call. https://frederickcountymd.munisselfservice.com. If any of the color shows up in the toilet bowl, the toilet is leaking. Can I get a credit on my bill for watering my lawn or filling my swimming pool? Origin: Frederick County was created in 1748 from Baltimore and Prince George's counties (Chapter 15, Acts of 1748). Helpful Links. This service can be cancelled at any time by calling our office. If it isn't, this is another indication the toilet is leaking. They are open Monday through Friday from 10:00am -3:00pm and require that you bring a photo ID with you. Business FAQs, Senior Services Division Accessible Homes for Seniors, Severe Weather Frequently Asked Questions, Utilities & Solid Waste Management (DWSU). A service fee of 2½% of the payment amount will apply. Frederick County Government provides employees several remote connection methods depending on the applications you wish to access and the type or location of the computer from which you are connecting. Please include the payment stub with your payment and write your full account number on your check. Can I get additional notifications concerning my account status? No discounts or credits are given for filling pools or other outdoor uses. Our volunteer program is suspended due to the virtual learning environment and social distancing requirements. E-check payments can be made on-line at https://frederickcountymd.munisselfservice.com. Address: Frederick County Health Department 350 Montevue Lane, Frederick, MD 21702. The Division of Water and Sewer Utilities (DWSU), through responsible management of the County’s water and wastewater infrastructure, strives to provide the community with a safe and dependable water supply and reliable waste disposal services that do not harm the environment or natural resources of Frederick County. If you do not have an inside leak, you may have an underground service line leak. You may call us at 301-600-2354. If you are changing the mailing address to send the bill to a Third Party, a Third Party Authorization Form would need to be completed and there is a $20 set up fee for this service and $5 quarterly bill fee. A 2½ % service fee applies for credit/debit card payments and a flat fee of $1.49 applies for checking account payments. Vaccination Data Added to County’s Dashboard Notice Of Virtual Bill Hearing: Amended Bill 20-18: Immigrant Affairs Commission Roddy Road Closed Near Covered Bridge Pay your Real Estate Tax Bill Online; Real Estate Tax Bill Inquiry; Claim for Refund of Tax Erroneously Paid Behavioral Health Liaison: Sarah Drennen SDrennan@FrederickCountyMD.gov 240-439-0374. When to Pay Your Bill. You will continue to receive a bill copy and funds will be withdrawn 24-48 hours prior to the due date. If you think you have not received your quarterly bill, please contact the Billing Office at 301-600-2354. Additional information on this program can be obtained on the State’s website at: http://mde.maryland.gov/programs/Water/BayRestorationFund/Pages/Index.aspx or by calling The Maryland Department of the Environment at 410-537-3000. Commercial customers are charged based on the average daily sewage flow. Frederick County Health Department Environmental Health Services Community Services/Burning Permits 350 Montevue Lane Frederick, MD 21702 If an application is incomplete or does not meet the required criteria, the applicant will be notified via phone or email within two (2) business days that a permit cannot be issued. Who do I contact if I have a water or sewer emergency? DO NOT FLUSH! Water and sewer charges are billed quarterly. What is this? Frederick Sheriff Chuck Jenkins issued an apology and reached a $125,000 settlement in a lawsuit that accused the Frederick County Sheriff’s O… News 20-50-100 Years Ago — Jan. 21 This fee is paid to the State of Maryland. Yes, simply call the Billing Office at 301-600-2354 and we can establish paperless billing for your account. Contact Us. The applications you currently wish to access account adjustments for leaks found inside the.. 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