However, there are often exclusions based on truck size or weight. What Makes a Penske Truck Rental Stand Out? Are additional days for one-way rentals refundable? So, basically lost a day on my move and got a junk truck. New comments cannot be posted and votes cannot be cast. Yes, Penkse offers unlimited mileage on one-way truck rentals. However, if an accident does occur, having truck rental insurance will ensure that you have some degree of coverage to help with costs. Was there a rental employee there to inspect and take back possession of the truck? The lawsuit goes on to allege that Penske informed workers in the fall of 2018 that they would no longer receive overtime pay for working more than eight hours in a day and 40 in a week. This is a 40% reduction in size. Great Value, Clean well maintained truck, And amazing Fantastic personal service from the Manager Steve **. Of course, Penske has its fair share of negative reviews. If youre planning to rent a moving truck, youll need to check on the companys various insurance and protection plans. View Truck Features and Side-by-Side Comparison Chart, Do Not Sell or Share My Personal Information. Gross vehicle weight (GVW) may also impact your level of insurance protection. This way, youll know exactly what isnt covered by your existing policies. Penske Truck Rental is one of the largest moving truck providers in the nation with locations all across the US and Canada. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. Good luck and happy moving! On average, expect to pay $2,500 for a 1,000-mile move, $300 less than the competition at an average of $2,800. . Costs are based on actual cost of supplies and labor. Penske includes 24/7 roadside assistance in every move, meaning youll have round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak. Reserved the truck online, very easy to do. We arrived, as instructed, at 3pm the next day to oversee movement of everything we owned from truck 1 to truck 2. You may want to purchase some additional coverage based on how comfortable you are driving a rental truck, how big your move is, and where you are located. Given a quote of $1839. I had my move planned for two months and on the day to leave the trailer was missing the support bar where the straps wrap around the front tires. When a driver hits a parked car, he or she is required to make a reasonable effort to identify the owner of the vehicle and leave a written notice. The last thing you want is to have to pay for damage to a rental truck caused by another reckless driver. Call ahead. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. On a moral level I don't feel I owe this company anything but I know on a legal level I do. Talk to the Penske team for more details. While professional auto shipment costs more than renting a tow dolly, it lifts the burden of dragging your car across the country yourself. Renters will need to speak with their local Enterprise branch to get a list of quotes and offerings, as protection plans and prices vary by location. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Just need some advice on what he should do or try. On average, the companys ratings from customers are a whole star rating over other moving truck companies. To appeal a damage charge, complete the "Damage Charges Appeal Form" and return it along with a detailed, written explanation of why you are contesting your damage charge(s), supporting documentation or pictures, and the dollar amount you are appealing. Do NOT delete this post - Instead, simply edit the post with the requested information. Penske is also a member of the Environmental Protection Agencys SmartWay Transport Partnership. Save. Truck had a concerning maintenance issue, but not much choice. Owner must pay any cost of repair or replacement for any damage caused by Owner, Owner's family or guests. Moving trucks are examined before rented out to a customer. [5] In this voluntary program, members of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions. Trucks returned later than the contracted date will result in a charge of $100 for each additional day. A quick search indicated gross margins at about 30%. Initial quote. Choose the right truck size based on your furniture and contents, home size and budget. They also provide packing and towing supplies if needed. Renter and all authorized drivers must be 21 years of age to purchase. They assured us over and over again that the van would be there but when we showed up, we got a 12 ft. truck. Learn more by reading our Home Depot review. Larger truck rentals cost around $2,100. For an exact quote, visit Penskes website and enter your information. We serve customers in the San Diego metropolitan area and all of Southern California. In the operation of our truck rental business, we handle a number of materials that may be harmful to the environment. Despite these complaints, Penskes reviews trend much more positively than any other moving truck company. Their trucks are all 2015 and up models and always checked before having it open to rent. Two hand trucks, $20 each Both protections plans, $232 A sales tax of $162.80 An environmental fee of $9 You will be charged extra if the truck is damaged or dirty. For moves of 50 to 104 miles, on the other hand, Penskes average price was about $539 while the industry average was $327. Penske has five options for truck size, which lets you choose the perfect size to fit your belongings. Ezpass goes by vehicle type (axel and weight). Thank you, **. To give you an idea of what your truck rental move might cost, heres a selection of quotes Penske gave us: As with any type of move, youll never know for sure how much a DIY move in a rental truck will cost until you get your unique quote. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. How Much Does It Cost to Rent a Penske Truck? Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. My concern here is being billed for XYZ services, when the truck only needs YZ. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. The larger the truck is and the further you will need to go, the higher the price will be. 1. The Home Depot does not offer supplemental insurance for its Load N Go rental vehicles. Get a Quote Call 1-844-906-3404 Visit a nearby Penske location Questions? Supplemental Liability Insurance (SLI) protects the renter and listed authorized drivers against claims made by a third party. Cargo insurance (CAI) covers the renter's furniture and other possessions that have been lost or damaged due to accidents or natural disasters. x 4 ft. 6 in. **Coverages described below are synopses, subject to all provisions, limitations and exceptions of the policies described. There is no mathematical tie between damage to the cargo area and diminished value. Truck rental coverage Appreciate 0 Quote 10-21-2016, 01:05 AM #6: paradoxical3. They were even able to give us a larger truck than they had originally agreed to the night before and granted us a few extra days with it. We found that Penskes rates can be pretty steep for short moves, but it has the best rates in the business for large and long-distance moves. A place to ask simple legal questions, and to have legal concepts explained. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. This insurance pays in addition to other available insurance. I recently used both for identical moves so the comparison is accurate. I reserved a 16' box truck more than one month in advanced. Need a Truck? Join Date: Mar 2012. If youre moving locally (round-trip), though, youll have to pay Penskes $1.29/mile rate for every mile you drive. Rep. 1,565. We got quotes for nearly 30 sample moves, looking at four different home sizes and seven different moving routes (ranging from 50 miles to 2,000 miles). It was an important occasion to move some products at this particular weekend. Penske claims to be a proud partner of the EPAs SmartWay Program dedicated to reducing greenhouse gas emissions and establishing incentives for fuel-efficiency. I complained and said they would look around to see what they could do. The tow dolly cant be used for motorcycles, though, and neither it nor the car carrier is safe for especially large or heavy vehicles like a huge Ram truck or an eight-passenger van. All rights reserved. High-quality commercial truck rentals and expert support. How is insurance handled? With 375 fueling locations across the country, Penske is one of the top five largest fueling networks in America. Called mitigation group and got the individual to speak with. The truck was brand new, easy to Not a single issue with truck or trailer. He took the time to converse and show me all the features of the truck to make my journey pleasant and safe. Its quotes are nearly 100% accurate: the only cost not included is fuel. Local (round-trip) rentals You will only be charged for the number of days you have your rental vehicle. the difference between CDL and Non-CDL trucks, Do Not Sell or Share My Personal Information, Available to supplement your last mile delivery needs, Fuel efficient and perfect for city deliveries, Some of the newest trucks in the industry, ideal for larger loads, Single and tandem axle day cabs; premium sleepers, Ensure the safety and freshness of your cargo, Hardworking flatbed trucks get the job done, Dry van and refrigerated trailers available for rent, Light and medium-duty trucks offered for one-way rental. In this review, well cover everything there is to know about Penske truck rental, an industry leader with excellent customer ratings, discounts and more. SLI costs $29. To rent a Penske truck, you must be 18 years of age. Other truck rental companies like Budget and U-Haul calculate how many miles youll need to drive when you move, then charge you extra fees if you put additional mileage on the truck. Penske Truck Rental features and services Long-distance, one-way rentals Local, round-trip rentals Multiple truck sizes Moving and packing supplies Furniture pads and hand truck rentals It further provides that a carrier shall pay, decline, or settle an overcharge claim within 60 days. American Expresss exclusions include cargo vans and box trucks.. The waiver covers accidental damage up to $3,000excluding damage caused by smoking, pets, or criminal activityas long as guests report the damage before checking out. For moves in medium- to large-sized trucks, Penskes average price is $2,141.03 compared to the industry average of $2,313. How do I know I can trust these reviews about Penske? Scheduled to pick up on 12-7-22. So if you are looking to rent for a one way cross country, Penske is the way. We also dug into all the extra services Penske offers, from moving coverage and roadside assistance to availability and rental reliability. What impact will a claim have on my insurance premium? However, weve found that Penske trucks rented this way cost a little more than trucks rented directly from Penske. Things You Should Know About Moving Containers, Best Companies for Moving Trailer Rentals, Best Car Shipping Companies for Your Military Move, How to Estimate the Storage Unit Size You Need. If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. Why is LDW recommended? ConsumerAffairs is not a government agency. Your automobile insurance company may not cover rental truck damage and even if they do, you face a deductible and higher premiums. We offered moving assistance grants to get the full scoop from recent customers, and we analyzed star ratings and customer comments from sources like Google Reviews and Yelp. Limited Damage Waiver (LDW) - LDW is optional coverage that can be purchased; it's not insurance, but acts as an agreement with Penske that protects you from loss or damage to the vehicle during the term of the rental; this plan relieves you of financial responsibility should any loss or damage occur to the truck or towing equipment, regardless x 6 ft. 9 in. and our Get matched with a Moving partner. We just finished using a Penske truck to take our daughter's stuff across the country. 2023 Forbes Media LLC. Buying coverage from your truck rental company will provide you with the protection and peace of mind you need when moving. How is a 15' van EQUIVALENT to a 26' box truck. TWI provides protection against collision damage for a vehicle while attached to, towed by or detached from your rented Penske truck. Do I need to provide a deposit for my one-way reservation? A link has directed you to this review. Retain one copy of the contract for your records. You can utilize it simply by opening any web brower. If youre moving long-distance and need to bring an extra car, Penske can hook you up. The math here seems to indicate they are exceeding their losses. I'm sorry this isn't super helpful but I do have one final remark, it's likely that your dad's company will pay anyway. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Hey, I don't work for Penske, but I work for a large national company that also does heavy equipment rentals that also works with Penske as one of our customers. to the maximum extent permitted by law, penske shall not be liable for any special, incidental, direct, punitive, indirect, consequential or other damages of any kind, under any theory of liability (whether in contract or tort, including but not limited to, negligence or otherwise) arising out of or related to your use of the sites, or a delay . For emergency breakdowns please call 1300 Go Penske. How Much Does Ethernet Installation Cost? Rate this guide How Much Does It Cost to Rent a Penske Truck? Information provided on Forbes Home is for educational purposes only. Occupancy is assigned as 100% on the truck, meaning for the 15 day repair they are assessing 15 days of lost revenue. Penske has compiled step-by-step instructions and recorded a video to help you safely operate the liftgate on your rental truck. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Long-distance moves include free mileage for one-way rentals. Driving a 22- or 26-foot truck requires a commercial drivers license. Are most customers satisfied with the company, or do reviews trend negative? Privacy Policy. Return your truck with a full tank of fuel. Yes! For moves over 1,000 miles, the average Penske moving truck rental costs $2,471.20 compared to the industry average of $2,763.06. How to choose the right size moving container. She edited home repair and design content at websites like The Spruce and HomeAdvisor. You will be charged $2,090 for six days. Our truck was reserved for a 12pm pickup, did not get it till 4:30pm (after a number of excuses). Also, we don't tell drivers when we mark damages unless we're asked. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. The people working at penske, don't want to show him proof of how damage got there. We were going to be driving through several cities and wanted a vehicle that would navigate the local streets a little easier. (2) On termination of the lease contract, all obligations that are still executory on both sides are . Additional questions that should be fully investigated include: Does my insurance cover bodily injury? Out of all the truck rental companies on this list, it also consistently scores the highest in customer reviews across websites like Yelp and Google Reviews. The tank was full when I picked it up. Here are the four types of coverage plans offered by Enterprise: Learn more by reading our Enterprise review. 15 minutes later I reserved the truck, got sent the reservation. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Penske freight management solutions provide visibility and control over your network, create the most efficient routes to move product, and help you get the most from carriers. Penske Truck Rental . Get emails with discounts, tips, and checklists to guide you through every step of your move. Safemove costs about $14 per rental, provided the trip is fairly short around 15 miles or less. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. Zero. Penske is a good option to save on moving costs. Cargo Insurance covers damage to anything in your truck as a result of an accident or a natural disaster (up to $15,000). Pricing is based on how far you are going and how much your bringing with you. Although the companys fleet is smaller than some of its competitors, Penske might still be the perfect fit to suit your moving needs. Moving trucks, like all other vehicles, arent what you could call the environments best friends. I called everywhere beginning with local Penske locations without much luck. Even limited to 40% capacity by local pandemic ordinances, the sellout crowd of 135,000 will be . I told them I will never use Penske again. You can reserve your Penske truck onlineremember, your quote includes unlimited mileage for any road trips or detours along the way! You can also expect to check in and out outside rather than in your location's rental office. Personal auto policy. If you have arranged to drop the truck off after hours or on a day this location is closed, please leave the keys and contract in the drop off box. Title: Issue with false penske truck damage. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. Located throughout Southern California at Penske Truck Leasing's facilities in San Diego, Chino, Anaheim, Temecula and La Mirada, Penske's chargers connect directly to a commercial truck's battery charging system, providing a DC fast charging option for commercial electric fleets. It's my fault legally, but from an ethical standpoint this is total bs. They really saved the day. He's an honest guy and says on the off chance somehow was his fault, he wants proof first. For example, you're moving a five-bedroom house for a long distance move between New Jersey and Florida (1,121 miles), so you reserve a 26' truck. Copy. Customers who drive themselves but still need help loading and unloading can request labor from a local moving company. Get buying tips about Moving Companies delivered to your inbox.