Hello! Why is there a song on my phone that is greyed out? Go to you music app, and click on the SONG option. IF YOU DO NOT AGREE WITH ANY TERMS, YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THE SITE. English. and shipping!! Licenses. Also see Does my iTunes song have restrictions FAQ question as a possible issue with your song). We have reviewed this case and see that there was indeed a issue with the refund and it did not go through when we initially processed it. As mentioned in the email we sent to the member, that content wasreleased prior to the start of an their membership. If you make a Submission, you represent and warrant that you own or otherwise control any rights therein and any and all elements thereof; that you have the rights from any and all third parties appearing in such Submission to grant the license contained in these Terms for such third parties' names, images or likenesses and any other third party-owned elements as necessary in and as part of your Submission; and that your Submission will not infringe or violate the rights of any third parties, including, but not limited to, copyrights, trademarks, rights of publicity/privacy, patent, trade secret or confidentiality. The Site may include certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them, including the ability to use your mobile device to receive and reply to messages from Zumba, and access certain other features (collectively, Mobile Services). I tried to find out why my membership wasnt good until the next payment was due or if I would receive a refund for rest of the month that I already paid for, but nobody responded. She will no longer be charged for her daughters membership. Saturday, April 22, 2023. I am currently licensed to teach Zumba, Zumba Gold. I just don't want to pay this anymore. 117 total complaints in the last 3 years. Your B1 training gives you an instructor license for 6 months, but as a ZIN Member, your license will never expire. 9:00 am - 5:00 pm PDT. YOUR USE OF THE SITE IS AT YOUR OWN RISK. This sale advertisement is clearly deceptive. I felt like they weren't being completely honest with me. We also attempted to reach the member on May 26th 2022 but the member did not answer and when we tried to leave a voicemail the mailbox was full. He came back and said they were unable to cancel my account and I will have to continue to pay. (Note: If you still cannot see the song, please shut down the app and re-open it. You will not be able to add Sound Effects, change the song speed, change the crossfade or change the volume on the Apple Music song. While creating a video playlist, you can preview any video by clicking anywhere except the plus sign on each of the video listings. 4. Press J to jump to the feed. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. Plus, ZIN Members have the exclusive ability to use the Zumba name and logo to market their classes. Your use of the Site does not grant to you ownership of any Content, code, data or materials you may access on the Site. The music that you have access to is from the moment you became *** member. "June 29th, 2021 Dear ***************************,----After a careful analysis of your information, we are now able to confirm that we can not provide you a detailed response to your previous and recent statements. On November 9th, 2022 ******* called us and requested to cancel and receive a refund. WebZumba. I've been a ZIN Member since DEC 2021 and I absolutely love teaching Zumba classes. You may only make a Submission if you are 18 years of age or older. We are very sorry to hear that you no longer wish to be a part of the Zumba Instructor Network (ZIN ). Annual and weekly memberships need not be cancelled because they will expire when their time period elapses. Response from Asya on the above email is her summarize, and not exact words from **************** and I always feel very disconnected. I am currently licensed to teach Zumba, Zumba Toning, Zumba Gold. Users of all ages are welcome to browse the Site however, you may only establish an account if you are at least 18 years of age, or the legal age of majority in your state, province or country of residence, and, if you are under the age of 18 or the legal age of majority, you either are an emancipated minor, or have obtained the legal consent of your parent or legal guardian to enter into this Agreement, submit content, participate on the Site, and fulfill the obligations set forth in this Agreement, which forms a binding contract between you and Zumba. Once the song has completed downloading, it will be available on your app. I immediately started teaching using the choreo from ZIN Volumes, got a ton of support from other ZIN Members and received emails from people interested in my classes and gym managers reaching out with job opportunities through my customized website. What was your primary reason for cancelling your ZIN Membership? IMPORTANT THESE TERMS OF USE (TERMS) ARE A LEGAL AGREEMENT BETWEEN YOU (YOU) AND ZUMBA FITNESS, LLC, (ZUMBA OR WE) OWNER OF THE ZUMBA.COM, STRONGNATION.COM, ZUMBASHAKE.COM, PLATEBYZUMBA.COM, OTHER RELATED WEBSITES, SUBDOMAINS (E.G., ZUMBA.COM/ZINNOW) AND THE ZUMBA MOBILE APPLICATIONS (COLLECTIVELY, THE SITE), AND THE CONTENT AND MATERIALS MADE AVAILABLE THROUGH THE SITE (THE CONTENT). Make sure to ensure that the new song downloaded and you got the READY FOR CLASS pop up after you added it to the playlist. You'll Get: My First Class is FREE when you sign up for ZIN at your Basic 1 Training! We have not reviewed all of the sites linked from the Site and are not responsible or liable for the contents available at any such linked site. What should i do? Jan 2020. You can call and put it on hold, which costs $9/month. If it says PROTECTED, your song will not be available for playback anywhere outside of the app. Date and Time. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . strong nation. Do I have access to the latest version of the app? As a matter of policy, BBB does not endorse any product, service or business. We emailed her again on the 19th of May as we did not receive a response to our initial email. If you believe another user is violating the Terms, you may notify us, and we will work in good faith to resolve such issues. I'm on hold again right now. The Zumba Instructor Network is a monthly membership program created to give you ongoing support and tools for success. registered for a Instructor Training, but I have to cancel. BBB Business Profiles generally cover a three-year reporting period. We are providing these links solely as a convenience. You understand that we do not control, and are not responsible for Feedback made available through the Site and that by using the Site, you may be exposed to Feedback that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Please note that if you do send us any such information or material, the information will be non-confidential and non-proprietary and we can fully exploit the information without any obligation or liabilities to you. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information in connection with your account. 532,173 people like this 647,261 people follow this http://www.zumba.com/login Community Photos See all Videos See all 0:53 The man. WebFor matters related to the Europe Shop, you may contact us via the phone numbers or form above, or you may email us at support@zumba.com. I have tried to google and check the Zumba website but Such additional terms, which are incorporated herein, will not change or replace these Terms, unless otherwise expressly stated. Location. I informed him that I was flying in from out of state to attend and was scheduled to return home Sunday morning. Not at this time. Purchased an in-person Zumba Basic I training in Forest Park, GA for $160.00 scheduled for Saturday, May 21st. Zumba es mi gran pasin. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. Open the ZIN Play app, and click on the top left of the homepage (settings icon). I get to get my Licensed to Teach. To see all the latest styles offered, simply visit our Shop page. Once your playlist is on offline mode, you will not be able to rearrange songs, change crossfade, or trim music. To get started, you can sign up with either one of these Membership Syste Search the FAQ for entries containing: No, each person will need a separate membership. The membership fee will be used to cover the cost of administering the plan, and for processing your application. The Site includes links to various third party websites. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. All activities that occur under your account or password shall be your responsibility. Any third party domain names, URLs, trademarks or logos appearing on the Site or in the Content are the sole property of their respective owners. That ensures that your song is downloaded. BY ACCEPTING THE TERMS, YOU WAIVE AND HOLD HARMLESS ZUMBA FITNESS, LLC FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF ZUMBA FITNESS, LLC DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF ANY INVESTIGATIONS. This is normal for older downloads. Home. WebSubmit Cancel. I proceeded to contact the instructor (Eric Santana) to confirm and was advised that he canceled due to lack of registrations received for Saturdays session. I am unable to cancel automatic withdrawals by Zumba Fitness. They simply said I needed to wait. Both feet, legs, arms, head and torso need to be in view in order to successfully calibrate. What is Zin charge? ZIN is a must for all instructors! With that said as a courtesy, we will refund the charges from May - October. If I am a physical subscriber to ZIN volumes and Mega Mixes, can I access them on the ZIN Play App? We use your ZIN Member Since Date to determine how long you have been a ZIN member and what ZINversary perks will be awarded to you. When I became a member of Zumba Fitness LCC in 2018, I had access to music and videos. We expressly disclaim any liability for such Feedback. Please note the details below. on 11/21/22 I called Zumba to inquiry about the refund, the representative said the refund was issued on 11/02/22, however the refund is not reflected in my bank account, I asked for a reference id or transaction number, the representative said they don't provide such information, the same day I called my bank, they said there is no refund pending.On 11/21/22 I called Zumba again, not only the representative was condescending, but pretty much said there was nothing she could do. 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