We'll automatically reissue most tickets to the buyer. Ticketmaster offers the unique concept of Fan Guarantee. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. You can transfer as many tickets as you like. Terrible system I will never buy tickets through Ticketmaster again. Select the ticket group you'd like to sell. Extraordinary circumstances. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. New support ticket . 11.5 For the purposes of this Ticket Exchange Policy, a ". In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. 2. No, you can transfer all or some of your tickets. Yes, Ticketmaster allow to change the seats near to an event if better seats are available and you want to change your seat. If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. 0 0 Share (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. 4.5 We reserve the right to delist any Resale Tickets if: (a) you fail to comply with any listing conditions under clause 4.3; (b) you are a business seller and fail to declare yourself as such and/or fail to comply with applicable law or regulation in relation to trading as a business; (c) of the circumstances at clause 2.7(a)-(e) apply; and/or. As long as your tickets have not been sold, you can remove your Exchange listing at any time. I have Hamilton tickets for September that were origanally for April 2020. Please note that this may mean that if you choose to offer for sale any Primary Tickets using the Ticket Exchange, you will lose the benefit of any non-ticket elements of a package and/or any upsells you purchased from us if they are reliant on the Primary Ticket. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. Sorry we couldn't be helpful. This will be the same price you paid, or less if you wish. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. You can check the status of your order anytime by visiting your My Ticketmaster account. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". Can I exchange my tickets to another performance? 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. Why TicketMaster Changed (or downgraded) Your Seats! Your guest will need a . 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. 3.5 Please note: We facilitate sale/purchase transactions between buyers and sellers, we are not a party to the sale/purchase contract between a buyer and a seller of any Resale Tickets. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; By continuing past this page, you agree to our. 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. No I just bought both the Universal and Disney tickets on . 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. How to Contact Ticketmaster Belgium Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. If an error results in an incorrectly confirmed order, we will inform you as soon as possible and give you the option of confirming your order with the correct detail or cancelling your order (in which case you will receive a full refund). I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. Yes, it is possible to exchange Ticketmaster tickets for a different date for same event if event is scheduled for multiple dates. BUYER TERMS (BUYING AND USING RESALE TICKETS). If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Once a buyer has safely received their Resale Tickets, you should delete and/or destroy all records of the relevant buyers personal data. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o None of us can go on the new date in September. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Check ticket status. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. You'll get your money back and another fan gets to go to the show. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. We accept no responsibility or liability for such cancellations, as these are outside our control. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. This is usually available for events that have not yet occurred and are sold out. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? Click Sell Tickets if tickets are available for sale/exchange. Administrative and handling fees of 2,5 per ticket apply. Always contact the appropriate Universal park to confirm the details of your particular pass. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. You did it! A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. 2.2 You are solely responsible for maintaining the security of your user name and password and for all activity that occurs on your account. Hit 'Sell'. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. Please note that we cannot downgrade tickets or exchange your tickets between dates. (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. Always be 100% sure to select the correct date before you buy! In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. Policies set forth by our clients, including venues, teams and theatres generally prohibit Ticketmaster . If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. Listing Your Tickets 19. (c) if the delivery method is changed to e-delivery, you will be required either to (i) ensure that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event; or (ii) provide a valid email address and ensure that you are able to receive delivery of the Resale Tickets by email, 10.9 It is your responsibility to check your Resale Tickets immediately once they have been delivered as mistakes cannot always be rectified. 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). We are changing the way you register and sign-in to the StubHub Community. 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